Privacy Policy
This privacy policy outlines how Al Khaleej Networks collects, uses, maintains, and discloses information collected from users of our site and services. This policy applies to our online platform and all services offered by Al Khaleej Networks.
We are committed to protecting the privacy and personal data of our users. We process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Information We Collect
We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our online platform. We may collect information such as:
* Contact information (e.g., name, professional title, company name, email address, telephone number)
* Information related to your use of our services (e.g., service requirements, network details)
* Information you provide when you communicate with us
* Payment and billing information (processed securely through designated payment processors)
We may also collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include technical information about users' means of connection to our site, such as the operating system, the Internet service providers utilized and other similar information.
We may also collect usage data, such as the type of browser used, the pages visited, the time spent on our site, and referring websites.
How We Collect Information
We collect information through:
* Direct interactions: You provide us with your personal data when you fill in forms or communicate with us.
* Automated technologies or interactions: As you interact with our site, we may automatically collect usage data.
* Third parties: We may receive personal data about you from various third parties.
How We Use Collected Information
Al Khaleej Networks collects and uses users' personal information for the following purposes:
* To provide and maintain our services: To process transactions, deliver the services you have requested, and manage our relationship with you.
* To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
* To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our online platform.
* To improve our site: We may use feedback you provide to improve our products and services.
* To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
* For marketing purposes: To provide you with information about services or products that may be of interest to you, where you have given consent or where we have a legitimate interest and are permitted by law.
* To ensure network and information security.
Lawful Basis for Processing
We will only process your personal data when we have a lawful basis for doing so. The lawful bases include:
* Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request before entering into a contract.
* Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
* Consent: Where you have given consent to the processing for specific purposes.
* Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Al Khaleej Networks, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
International Transfers
We may transfer your personal data to destinations outside of your country. Where this is the case, we will ensure that your data is protected by implementing appropriate safeguards in accordance with applicable laws.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Your Data Protection Rights
Under applicable data protection laws, you have rights regarding your personal data. These rights may include:
* The right to access: You have the right to request copies of your personal data.
* The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
* The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
* The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
* The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
* The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
* The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Third Party Websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Changes to This Privacy Policy
Al Khaleej Networks has the discretion to update this privacy policy at any time. When we do, we will revise the updated information at the beginning of this policy. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using our site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Al Khaleej Networks
Executive Towers,
Al Abraj Street,
Floor 15, Suite 1502,
Dubai, Dubai,
00000
UAE